1. Introduction
tk77 gate A trusted name for millions of betting enthusiasts across Bangladesh. We understand that when you register on our platform, you share personal information with us — and protecting that information is both our ethical and legal responsibility.
This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have over your information. It is written in plain, straightforward language so there is no confusion.
This Privacy Policy tk77 gate's website, mobile app, and all related services. By using any of our services, you are considered to have accepted this Privacy Policy.
2. What Information We Collect
We only collect information that is necessary to provide our services and maintain security. The table below outlines all the data we collect:
| Data Type | Description | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Required |
| Contact Information | Mobile number, email address | Required |
| Financial Information | Mobile Pay/Nagad number, bank account details (for withdrawals) | Required |
| KYC Documents | NID/passport photo, selfie | Required for Withdrawals |
| Transaction Information | Deposit, withdrawal & betting history | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
| Cookie Data | Session cookies, preference storage | Optional |
We never store your full bank card number or PIN. Payment information is always kept in encrypted form.
3. How Data Is Collected
tk77 gate collects your information in several ways. Each method is transparent and carried out with your knowledge:
4. Why We Use Your Information
There are specific reasons behind every piece of information we collect from you. tk77 gate Your data is never used for unnecessary purposes:
- Account Management: For managing registration, login, and account settings.
- Payment Processing: To process deposits and withdrawals.
- Identity Verification: To prevent fraud and money laundering.
- Customer Support: To resolve your questions and complaints.
- Promotional Communications: To keep you informed about bonuses and offers (you can opt out at any time).
- Platform Improvement: Analytics to improve the user experience.
- Legal Obligation: To meet the requirements of applicable laws and regulatory authorities.
- Security Monitoring: To detect and prevent suspicious activity.
We only send you marketing messages with your consent. You can turn this off at any time from your profile settings.
6. Cookie Policy
Cookies are small data files stored in your browser. tk77 gate Uses the following types of cookies:
- Essential Cookies: For login sessions, language preferences, and security purposes. The site cannot function properly without them.
- Analytics Cookies: To understand which pages are visited most. This data is completely anonymous.
- Preference Cookies: To remember your preferred games, language, and settings.
- Marketing Cookies: To show you offers based on your preferences. You can turn this off at any time.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the site to stop working.
7. Data Security Measures
tk77 gate We follow the highest industry standards to keep your data secure. Our security measures include:
All communication between you and our servers is fully encrypted.
Data is stored in internationally certified, secure data centers.
Only authorized personnel can access the information they need.
Third-party security experts conduct regular system audits.
Keep in mind — no online platform can guarantee 100% security. That's why you should use a strong password for your account and never share it with anyone.
8. Your Rights
You have specific rights over your personal data. tk77 gate We respect the following rights:
To exercise any of these rights support@tk77gate.comEmail us at. We'll respond within 30 days. In some cases, complete deletion of data may not be possible due to legal requirements — you will be informed accordingly.
9. How Long Your Data Is Retained
Each type of data is retained for a specific period:
- Account Information: For the duration of your active account and for 5 years after it is closed.
- Financial Transactions: For a minimum of 5 years as required by law.
- KYC Documents: 5 years after verification is complete.
- Support Conversations: 2 years after last contact.
- Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last between 30 and 365 days.
Once the retention period ends, your data is securely deleted or anonymized.
10. Privacy Contact
Contact us for any questions, complaints, or to exercise your rights under this Privacy Policy:
- Email: support@tk77gate.com
- Live Chat: Available on the website 24/7
- Response Time: Up to 30 business days
If this Privacy Policy is updated, this page will reflect the changes along with a new effective date. For significant changes, you will be notified by email or in-app notification.